Puerto Suarez Vacations from $260

Pictures were a bit deceiving. Floors were sticky and felt a little unclean. We arrived at night and it felt a little unsafe. And we were charged extra $19 that we are refuting. But the proximity to the beach can’t be beat! The sunrise was beautiful!

Our room was very spacious and clean. The staff was wonderful - room service, housekeeping valet etc. BUT if you need help you have to go thru AI and their fake person RITA. Our heat in our room was acting up, and we didn't know what to do. It was super cold! Also, we thought it was unfortunate when we found out much of the bellboy and valet staff had recently been let go! The wait to get luggage assistance took a very long time and the poor guys were working so hard. We made sure to tip them well because they should have had more help! Also, the restaurants are not open very late here and we had a hard time finding food after going to events. The only time we were able to actually eat here was for breakfast and ordered room service. It is nice being off the strip and easier to get an UBER, so we went elsewhere to eat.

We arrived early since our flight was early morning. We were going to check in early, but after finding out the additional charge, decided to just leave our bags with the luggage concierge. We attempted again to check in. After waiting in a rather long line, the desk clerk told us we had to wait an additional 6 minutes since check-in was in 6 minutes. She expected us to go back to the end of the line and wait the 6 minutes. This was extremely frustrating after a very early 5-hour flight. Why couldn’t she simply have checked us in and just have our room keys unlock after a certain check-in time? This was not a good way to introduce us to Harrah’s in Las Vegas. And we had just stayed at the Harrah’s in Biloxi and Atlantic City.

Beautiful balcony and porch views.

Wonderful stay for it being our first time in Miami. The hotel was clean and perfectly sized for a nice short trip. Location was incredible being on Ocean drive. Pricing was extremely fair for it being a holiday week and the service was incredible. Thank you for a good time and a pleasant stay!